Library and Information Assistant Burnaby , BC


Who We Are

At BCIT, putting people at the core of everything we do is paramount. This idea is the foundation of BCIT’s People Vision, which describes the Institute’s goals and priorities in respect to our people. In a complex and uncertain world, it’s vital our people feel valued, supported and connected. BCIT champions a culture of innovation and global progress through people’s imagination and creativity. With a competitive compensation package, great work-life balance, and career advancement opportunities, see why we’ve earned the title of one of BC’s Top Employers for over ten years running.

Position Summary

BCIT’s Burnaby Library is seeking a temporary, full time (1.0 FTE) Library and Information Assistant. This role provides core front-line library service in-person and / or virtually including Circulation, Student Library Accounts, BCIT student identification cards, Course Reserves, general instruction on circulating equipment and technical support. Regularly uses and stays current on Banner, Integrated Library System (various modules), and digitization software such as Word Press. Answers general questions and supports librarians in providing information services and access to print and digital resources at the reference desk. Answers general copyright questions and provides copyright information/guidelines to faculty and staff. Maintains physical library collections, reserve collection and course outlines in print and digital form and conducts metadata creation for digitization projects such as Open Education. Provides assistance to Technical Services. Orders and maintains supplies for Burnaby library.

Conducts duties as they pertain to Information Services, such as:

  • Provides counter services for students, staff and faculty.
  • Answers general information questions and provides reference assistance to local and distance users in multiple modalities, and settings using a wide range of resources in varying formats.
  • Accessing library materials/equipment, managing library accounts, room bookings
  • Supports/liaises with faculty and librarians for creating and maintaining the course reserve collection and materials.
  • Supports faculty in the maintenance and creation of course outlines.
  • Fulfill alumni and other institutions requests for historical course outlines.
  • Processes library materials, serials/journals, claims missing or late issues.
  • Maintains physical collections: shelving, removing weeded items, collection inventory, damaged items needing repair.
  • Supports other library departments such as interlibrary loan (materials handling);Technical Services; Marketing, assists with displays and events; Media Works, assists with equipment demonstrations; assists librarians with monthly day-care story time.
  • Responsible for opening and closing the library and works independently evenings and weekends.
  • Maintains records in Library Information System, Banner and AMAG
  • Refers and assists students to access BCIT’s student services departments and to navigate the campuses.

Provides assistance in BCIT Student ID Cards duties, including:

  • Creates and distributes student identification cards as per institute standards
  • Liaises with Campus Safety and Security over lost cards.

Supports Technology services, including:

  • Provides back-up for Media works specialists assisting students with frequently used equipment such as 3D printers and AR/VR equipment both in person, remotely, and at events/demos
  • Demonstrates how to use equipment such as iPADs, laptops, printers, copiers and scanners.

Conducts Digital Services tasks by:

  • Scanning and digitizes BCIT’s historical course outline collection, adding metadata tags and uploading to information and archival digital repositories;
  • Digitization and conversion of documents to be uploaded to Open Education platforms using Wordpress and other electronic publishing services.

Supports the Financial administration of various tasks, such as:

  • Assisting students with card balances and online credit financial transactions in the Papercut printing system.
  • Cash/electronic collection of fines/fees,
  • Performs daily cash balancing and reconciles cash balance for bank deposits.
  • Liaises with Finance Dept. regarding library fines/fees on student accounts.
  • Reconciles library procurement cards, and invoices against Cognos reports.

Other Administrative duties include:

  • Manages office supplies for all campus libraries.
  • Supports the PS Supervisor with copyright access and permissions for the institute.
  • Statistics – maintains circulation, collections and library usage statistics.
  • Collaborates with Facilities, Logistics, and Security re building maintenance and safety & security issues.
  • Sorts department mail.
  • Manages room bookings for group study in the institute and events in the library.
  • Performing other clerical duties e.g. word processing, spreadsheet preparation, desktop publishing, searching the internet and databases, invoicing, photocopying, filing, email and booking of study rooms, as required.
  • Reviews, maintains and ensures communication and consistency of library policies and procedures.
  • Works collaboratively with colleagues in all Library departments and with other BCIT departments
  • Participates in library committees, meetings, training and events.
  • Participates as fire wardens and as part of library emergency services plans.
  • Provides emergency back-up and vacation coverage at other campus libraries.

Undertakes related duties as assigned, consistent with the job grade of this position.

Definition: The qualifications section for this position was developed using the approved job evaluation plan, agreed to between the BCGEU and BCIT. The qualifications represent the minimum qualifications required in the future (i.e. to be reflected in job postings) and do not reflect the incumbent’s existing qualifications.


  • Completion of Grade 12, plus completion of a two-year Certified Library and Information Technology Diploma program.


  • Must hold a current valid BC Driver’s License


  • Two years general experience, plus up to four years practical experience in a related library position.

Software/Computer Application(s) and Expertise:

  • Experience with ID card production equipment.
  • Ability to use information resources effectively from a variety of platforms and modalities.
  • Ability to use iPAD, tablets, AR/VR, printers, scanners, computers, office software, library software, and circulating equipment
  • Knowledge and experience with automated library systems (such as Innovative Sierra) and student registration systems (such as Banner)
  • Ability to use cash register including credit card transactions system

Communication/Interpersonal Skills:

  • Excellent interpersonal and customer service skills. Ability to deal courteously, tactfully, and discretely with library clients in a diverse and inclusive environment.
  • Excellent verbal and written communication skills
  • Flexible and adaptive work style.

Administrative Skills (e.g. prioritizing, minute taking, wp speed, etc.):

  • Ability to plan, organize and manage workload, and projects efficiently and effectively.
  • Ability to work under pressure with frequent interruptions and respond to multiple queries and demands.
  • Able to work as a high-functioning team member to meet numerous and conflicting deadlines.
  • Keyboard skills of 50wpm.
  • Attention to detail; errors impact internal and external stakeholders.
  • Ability to make decisions independently and as a team member.
  • Knowledge of Copyright, Privacy, and FOI/POP regulations

Other Skills/Abilities:

  • Ability to learn and use new software and library systems
  • Ability to learn and use evolving educational technology
  • Strong analytical reasoning and problem-solving skills
  • Physical ability to move book trucks and lift equipment or materials of up to 15 kg.
  • Works autonomously during evenings and weekends as required
  • Flexible for shift work

Benefits – Why you’d love working with us

  • Competitive pay
  • Minimum of fifteen days of vacation
  • Competitive employer-paid extended health and dental plan including access to a Health Care Spending Account of up to $325 if eligible!
  • Defined benefit pension plan with employer contributions
  • Professional Development funds and resources
  • Access to most BCIT Flexible Learning courses free of charge
  • Wellness and Employee Assistance programs
  • Complimentary membership with free access to the Fitness Centre, Gymnasium, and more
  • For more information on our generous benefits, click here!

BCIT is committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring for systemically oppressed groups who have been excluded from full participation at BCIT and the larger community. This includes Indigenous Peoples, women, racialized persons, persons with disabilities and those who identify as 2SLGBTQIA+. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

Persons with disabilities who require accommodation for any part of the application or hiring process should contact Please note that all applications must be submitted via the careers page portal. Email applications will not be accepted.

The British Columbia Institute of Technology acknowledges that our campuses are located on the unceded traditional territories of the Coast Salish Nations of xwməθkwəy̓əm (Musqueam), Swx̱wú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh).

Salary Grade 7: $59,214 - $64,490 per annum.

Additional Salary Information: External hires are initially placed at the minimum of the salary range with set progressions to the maximum as per the Collective Agreement. Salary prorated based on percentage and term of appointment.



Salary Grade 7: $59,214 - $64,490 per annum.

Closes: 21 July, 2024

Burnaby , BC