Frequently Asked Questions

For Employers:

Do I need to register to post a job?
If you want to post jobs with us, please go to the main page of the Partnership Job Board and click on the “Register” link located in the right-side upper corner, or “Register to post jobs” in the lower left corner.

Can I use one account for both posting jobs and receiving job alerts?
You need to choose one of the two types of accounts: a manager account – to post jobs, OR a subscriber account – to get email job alerts. Our system does not allow one email address to be used for both manager and subscriber accounts. If you are a subscriber and want to post a job, you can login to your account and change your role from subscriber to manager. When you are done posting jobs, you can always change your status back to subscriber. Alternatively, you can create two separate accounts, using two different email addresses – one for posting and one for getting job alerts.

Can I just send you a document with the job description and have you post it for me?
The Job Board is a self-serve posting site, so unless you are having technical issues, we do not assist with posting – you need to register and post it yourself.

Do you have a public archive of jobs posted in the past?
The services of the Partnership Job Board do not include archiving postings and providing public access to past or closed postings. Your previous postings may be available for some time, but we cannot guarantee permanent access to your old postings.

I accidentally chose cheque as my payment method. Can I pay by credit card over the phone?

Yes, you are more than welcome to contact the office at 888-683-5354, 604-683-5354 and make your payment over the phone. Once your payment is processed, the Partnership Job Board will email you your receipt. Please do not send your credit card information to us via email.

Can I edit my job posting after I submit it?

Yes - just log in to the Partnership Job Board website, then go "Job Postings" > "My Postings", click on the title of the job you want to edit, make your changes, and hit "Update Posting" when you are done. The system will send us an automated message that the job has been recently modified and needs to be re-approved. After we re-approve it, your job will reappear on the list of active postings. If you need assistance from BCLA staff members, we can do this but there may be delays.

Can we extend the closing date for a posting? Is there any additional charge for the extension?
A job posting is public (or active) for up to 90 days. If you want to extend the deadline for your posting, and the new closing date is within this default period, there will be no additional fee for the extension (simply log in and edit your posting, changing the dates and clicking Update Posting). If the new deadline for your posting is beyond the 90 days limit, you will have to post your job again – with new starting and closing dates. If you do not have certain closing date in mind and just want to keep your posting active until the advertised position is filled, just leave the default closing date while filling out the template and add “Open until filled” note to the job description. You can close your job down anytime.

Can I just provide a link to a job posting on our organization’s website instead of copying and pasting a full job description in to the template?
While we are happy to approve the job if it is how you would like the posting to look, we do want to warn you that our job seekers are less likely to look at your job if there is nothing in the posting. If you look at jobs on our site, most employers paste their job postings into the template; if they don’t want to include the whole posting, they usually include some introductory text before the link. (ie “Midland Public Library is seeking a CEO/Chief Librarian. Please see our website for full information and for application instructions.”).

How long does it take for my job posting to be reviewed and published?
Normally we review, approve and publish jobs as soon as possible during job board hours (8:30 am – 12:30 pm Pacific Time Monday – Friday). Please expect delays for jobs submitted on a weekday after 12:30 pm (Pacific Time), as well as on weekends or national or BC statutory holidays.

How do I know that my job is posted?
After you submit your job posting, our system will send you an automated message containing your invoice (if you chose cheque as your payment method), or receipt (if you paid online by credit card). If you get an email with the subject line “BC Library Association - The Partnership Job Board – INVOICE” or “BC Library Association - The Partnership Job Board – Receipt”, it means that your job was submitted successfully. Another message – “BC Library Association - The Partnership Job Board - Your Job Posting Has Been Approved” will be sent to your email after we approve and publish your job. If the job was posted, but you did not receive any notification from the Partnership Job Board, the reason could be one of these:
• Your credit card payment was incomplete
• Your email system is blocking our messages
• You are not the person who posted the job
Please feel free to contact us, so we can identify the issue and provide our assistance.

I accidentally posted my job twice. Is there any way to remove the duplication posting and refund my credit card?

Yes, we provide refunds for accidental duplication or re-posting during the paid posting period. If you realize you have made a duplicate posting, please email admin@bcla.bc.ca as soon as possible (and within 30 days) with all information about the duplication. If we receive a request within 30 days, we may cancel or refund the second invoice or payment. There are no refunds after 30 days. If you selected cheque payment, we will close the duplicate posting and will mark it “paid” so it does not show as receivable. We may also change the dates of the duplicate posting so it is not showing near our current postings.

If I submit a job to the Partnership Job Board, would it be posted on BCLA listserv as well?
Because we host the Partnership Job Board as a BCLA fundraiser, staff members are instructed not to approve job posting emails (to our main BCLA listserv) until we see the job on our Job Board. Occasionally you may see postings go out on the list before they go to the Job Board. This happens when the poster is subscribed to the list (we can’t moderate / stop postings from subscribed addresses), but we do contact those posters afterward to ensure that they know about the Partnership Job Board.


For Job seekers:

Do I need to register to receive email alerts or post a job?
Yes, you must register to be able to post jobs or receive email notifications when new jobs are posted. If you want to post jobs with us, please go to the main page of the Partnership Job Board and click on “Register” link located in the right-side upper corner, or “Register to post jobs” in the lower left corner. If you would like to receive job notifications, click “Register”, or follow “Register to subscribe to email alerts” link in the right-side upper corner of the page.

Can I use one account for both posting jobs and receiving job alerts?
You need to choose one of the two types of accounts: a manager account – to post jobs, OR a subscriber account – to get email job alerts. Our system does not allow one email address to be used for both manager and subscriber accounts. If you are a subscriber and want to post a job, you can login to your account and change your role from subscriber to manager. When you are done posting jobs, you can always change your status back to subscriber. Alternatively, you can create two separate accounts, using two different email addresses – one for posting and one for getting job alerts.

How can I stop receiving job email alerts from The Partnership Job Board?
Unsubscribing from our email list is easy. Just login to your account, click "Account Details" in the right-side upper corner, choose "Subscription Preferences" from the drop-down menu, unclick “Enable email notices” box, and hit "Update Preferences". If you a manager account you would like to terminate, please contact admin@bcla.bc.ca and we will remove it from our database.