Communications & Events Lead (TFT) Burnaby , BC

Description

Located on the ancestral and unceded homelands of the hən̓q̓əmin̓əm̓ and Sḵwx̱wú7mesh speaking peoples, Burnaby Public Library aims to create inclusive spaces where people can gather, learn and play.

Burnaby is the third largest city in British Columbia, with excellent rapid transit links, significant parkland, and well-equipped recreational facilities. Our 250,000 residents speak 120 languages, and more than half of our culturally diverse population has a mother tongue other than English.

Our four libraries are important public spaces, meeting places and centres for discovery and dialogue, anchored by our broad and deep collections and our commitment to in-person service. Burnaby Public Library is changing to continue to meet the needs of our highly diverse community, with an increased emphasis on community-led approaches and connecting with people outside the library, a greater focus on digital literacy, and a commitment to upgrading and rethinking our public and staff spaces.

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Burnaby Public Library invites applications for the following position. Forward your resume and cover letter in confidence via email to careers@bpl.bc.ca and quote competition 2024-36. The closing date for this posting is October 30, 2024.

Position Title: Communications and Events Lead

Location: Bob Prittie Metrotown Library

Status: Temporary Full-Time (Approximately 12 months)

Position Summary:

We are seeking a Communications and Events Lead who will be responsible for helping with the library’s public communications and large public event coordination. The successful candidate will join a small, collaborative team of Public Engagement & Awareness staff responsible for overseeing, strategizing, designing and producing content for the library’s multiple marketing and communications channels and platforms. The position reports to the Coordinator, Public Engagement & Awareness.

Since April 2020, the focus of this position has shifted from closely supporting children’s and teen services including program and pop-up coordination, to providing communications support for library-wide services, programming and events. As part of BPL’s 2024 Operating Plan projects, the position will take a leading role with planning and coordinating large cultural events at BPL. The successful candidate will bring principles of equity, diversity, inclusion and anti-racism to their work.

This is a temporary full-time position for a duration of approximately 12 months with the possibility of extension.

Duties:

Creates written communications and content for the library’s website, promotional materials, marketing campaigns, publications, news releases.

Plans, creates and curates content for social media channels; assists with developing campaigns as needed; monitors the library’s accounts; responds to messages, comments, and complaints.

Liaises with staff to coordinate, create, and advise on content creation and structure for print and online channels.

Maintains library updates to the website, socials, and other online platforms.

Acts as library liaison with external and internal translation services; prepares copy for translation.

Assists with communications during emergencies and other urgent events when needed.

Advises on usability and content design issues for public and internal communications.

Coordinates, plans and supports large community events.

Coordinates pop-up equipment and giveaways for use by staff at library programs and events.

Performs related work as required.

Qualifications:

Grade 12 education with some additional training, plus related library work experience, or an equivalent combination of education, training and experience.

A broad understanding of communication and user experience best practices including plain language principles and accessibility.

Excellent interpersonal, communication, research, analytical and problem-solving skills.

Excellent writing skills that can be adapted to channel, audience and situation.

Sound judgement and the ability to work with minimal supervision.

Ability to manage multiple projects simultaneously and meet deadlines.

Experience with event planning and coordination.

Demonstrated commitment to applying principles of equity, diversity, inclusion and anti-racism to the work.

Salary: $31.97 hourly with 1.5% special benefits after 6 months of continuous employment per CUPE Local 23 Collective Agreement

Hours: 70 hours biweekly. Evening and weekend work will be required. The 9-day fortnight work schedule (work 7.77 hours for 9 days and have the 10th day off) for this position is listed below.

Week 1: Monday – Thursday 8:30-5:15, Friday/Saturday/Sunday OFF

Week 2: Monday – Friday 8:30-5:15, Saturday/Sunday OFF

Schedules are subject to change to meet operational needs. All staff may be asked to work in other locations at any time.

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We thank all applicants for their interest in Burnaby Public Library. We encourage you to apply even if you do not have all the qualifications we list here. Only those selected for an interview will be contacted.

BPL believes that diversifying our staff will make our organization better and more reflective of the community we serve. We encourage people of all gender identities and expressions, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

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Compensation

$31.97 hourly with 1.5% special benefits after 6 months of continuous employment per CUPE Local 23 Collective Agreement

Closes: 30 October, 2024