Manager, Privacy and Information Management

The Opportunity

• Responding to and managing access to information requests and addressing privacy compliance matters across the College.
• Overseeing the completion of privacy impact assessments in line with BC FIPPA regulations.
• Overseeing electronic and physical records systems, including document management platforms and file storage solutions.
• Leading the application of the records classification system and retention schedule across the College, including the development, use, and maintenance of records management systems.
• Overseeing the College’s digital and physical archives, including identifying and implementing appropriate digital archive systems and processes.
• Providing guidance, training, and advisory support to all employees, including senior leadership, on privacy and records management policies, procedures, and best practices.
• Managing records management, privacy, and archives staff, through hiring, training, coaching, performance management, and professional development.
• Administering the College’s Collective Agreements and representing management in the grievance process, as appropriate.
• Establishing and providing quality assurance in record keeping to ensure the effectiveness of the College’s Records and Information Management (RIM) program.
• Creating and revising policies and procedures related to privacy, records management, and archives.
• Creating reports, metrics and measures of success in records management implementation and management based on college policies, records management legislation, and industry best practices.
• Actively participating on relevant departmental and institutional committees and representing the College on external committees.
• Acting for the College Librarian and Director in their absence, including serving as the College’s designated Privacy Officer.
• Actively modeling the Douglas College Core Competencies.
• Performing other related duties as required.

What It Takes

• • Master’s degree in a related field (e.g., Archival Studies, Information Management, Library & Information Studies.
  • Relevant certification is an asset (e.g., Certified Information Privacy Professional/Canada, Certified Records Manager).
  • 3-5 years’ experience interpreting BC FIPPA and related legislation, regulations, and case law and applying it to the management of access to information requests, institutional records, and privacy matters.
  • Relevant management experience, ideally within a government, regulatory, or public sector environment, including experience in supervision and administrative management.
  • An equivalent combination of education and experience may be considered.
  • Excellent written, verbal, and interpersonal communications skills, with the ability to explain complex matters in plain language.
  • Strong technical proficiency across Microsoft Office and records/document management systems.
  • Demonstrated abilities that align with the Douglas College Core Competency Framework.

• Applying records management and archives principles, standards, and practices.
• Managing highly sensitive and confidential information with discretion and diplomacy.
• Archival appraisal and retention schedule development.
• Legal citations research (for record keeping).
• Designing file classification systems.
• Determining records management requirements for non-ERMS software applications.
• Providing advisory, training, and reference services to users.
• Developing and applying information management policy and procedures.
• Business process inventorying and mapping.
• Collaborating with information technology colleagues to advise on privacy, security, and risk mitigation.
• Establishing and maintaining effective working relationships with employees at all levels of the organization.