Information Resources Assistant (Outreach and User Services) Job Reference #202412-14C Contract London , ON
Description
JOB TITLE:
Information Resources Assistant (Outreach and User Services) Job Reference #202412-14C
DESCRIPTION:
The Information Services Assistant (Outreach & User Services) is responsible for the outreach activities of the Cardinal Carter Library, as well as the provision of accessible and patron centric user services. The incumbent is the direct supervisor of the Work Study team, providing training and ongoing support in public services and stacks maintenance. Utilizing expert knowledge of circulation functions, the incumbent delivers user-centered service to the students, faculty and staff of King's University College, Western and affiliate users, and users from our Collaborative Futures consortia located across Ontario. The Information Services Assistant (Outreach & User Services) is responsible for the proper management of our physical circulating collection. The incumbent manages the Digital Lending Requests program of the library, including receiving, organizing, and completing digitization requests from the Affiliate, Western and Consortial communities.
QUALIFICATIONS:
- Library Technician’s Diploma or the equivalent from a recognized institution
- Bachelor’s Degree in a Liberal Arts discipline is preferred
- 2+ years of previous relevant work experience
- Experience with the Alma Integrated library system is preferred
- Experience working with the physical collection of a library required
- Demonstrated experience managing students, volunteers or teams required
- Outreach experience, including using social media, preferred.
- Excellent interpersonal and customer service skills are required, including the ability to communicate and interpret library policy and procedure in dealing with patrons, other library staff and faculty.
- Must be attentive to detail, organized and accurate in daily tasks.
- Superb analytical and numeracy skills and experience in cash handling procedures are essential.
- Experience with web-based tools is essential, including advanced knowledge of MS Office (Word, Excel, PowerPoint), web browsers (Firefox, Explorer, Chrome & Safari), course-management systems (Sakai), desk-top publishing software (LibGuides), online room and equipment booking calendars, and email.
- Ability to work independently and cooperatively, in an open and dynamic work environment is essential.
- Prioritizing tasks to achieve an even workflow, meet project deadlines and departmental goals is essential.
- Ability to maintain a high level of confidentiality.
TYPE OF JOB:
Full-time Contract (35 hours per week until May 2026)
EFFECTIVE DATE:
As soon as possible.
SALARY RANGE:
SSG 9 - $55,195 - $67,248 (dependent on experience)
APPLICATION INSTRUCTIONS:
Submit a letter of application and resume. References required upon request. Please quote the Job Reference # in your application. Interested persons may apply by clicking "Apply Now".
Job description available upon request.
The successful candidate will be asked to provide a satisfactory vulnerable persons police clearance within 3 months of hire date.
CLOSING DATE FOR APPLICATIONS:
January 7, 2025 at 4:30pm
King’s University College is committed to advancing the Catholic intellectual tradition and welcomes faculty, staff and students from all faiths and backgrounds.
King’s University College is committed to Employment Equity, welcomes diversity in the workplace and encourages applications from all qualified individuals including women, members of visible minorities, aboriginal persons and persons
with disabilities.
King’s University College is committed to recognizing the dignity and independence of all and seeks to ensure that persons with disabilities have genuine, open and unhindered access to the College’s employment opportunities. If you require an accommodation during the recruitment process, please contact Human Resources at 519-433-3491 for assistance.
Compensation
SSG 9 - $55,195 - $67,248 (dependent on experience)Closes: 7 January, 2025
London , ON