The Whitby Public Library (WPL) is currently seeking a motivated, committed and solution-focused leader to fill the position of Director, Community and Service Development. This position offers the opportunity to work in an evolving and successful library system, to further develop the Library’s public services in a collaborative work environment.
The Director, Community and Service Development directs the planning, development, implementation, and evaluation of programs and services. They build internal and external support for WPL’s mission and vision, ensuring that employees understand strategic directions and goals and that key objectives are achieved and meet community needs.
As a key member of the senior management team, the Director, Community and Service Development oversees WPL’s public services staff and activities and plays a key role in advancing WPL’s strategic priorities. Reporting to the Chief Librarian/CEO, they seek innovative and effective ways to continuously improve service quality and maximize effectiveness. The Director has several managers who report to them and serves as a key member of community and library-led committees and initiatives. Directors attend monthly Library Board meetings and act as senior advisors to the CEO.
The ideal candidate is passionate about libraries and community and will work collaboratively with internal and external customers and partners. Their strong leadership skills will motivate, mentor and coach managers and staff. They possess exceptional interpersonal and problem-solving skills, the ability to influence others, build beneficial relationships and manage change. The successful candidate will have excellent communication and organizational skills and can balance multiple projects and priorities. They must be able to work independently with minimal supervision, demonstrate initiative and flexibility.
The Director will model a strong customer service ethic, and focus on assessing, anticipating and responding to community needs. They are results-driven with a record of achieving strategic outcomes in a timely manner. The ideal candidate possesses a comprehensive knowledge of library resources and services and the ability to work with attention to detail. They are dedicated to continuous learning, possess excellent technology skills and a demonstrated ability to stay abreast of emerging trends. The Director identifies and builds relationships within Ontario’s public library sector, the local community and the municipal environment.
Compensation
Education and Experience
Candidates invited to the formal interview process must submit a minimum of three (3) references. By submitting references, candidates consent to reference checks, personal or background checks and personnel file information the Whitby Public Library may require. We respect applicants’ confidentiality and only check references near the final stages of selection. The successful candidate must provide original proof of a Criminal Record Check. The above checks are for employment purposes only; respective parties are not liable for information given or received.
The selected candidate will provide proof of COVID-19 vaccination as of hire date. The vaccination requirement is subject to bona fide medical and/or human rights exemptions. Any request for exemption will be reviewed on a case-by-case basis, as per WPL’s COVID-19 Vaccine Policy, and is subject to the Library’s accommodation process.
By submitting a resume, candidates declare their information true and complete. False statements may disqualify candidates from employment or cause dismissal. We thank all applicants who apply. Only those selected for an interview will be contacted.
Mail or e-mail your detailed confidential cover letter and resume, indicating education and experience, no later than Monday, October 28, 2024, to:
Whitby Public Library
Corporate Services Department
405 Dundas Street West
Whitby, ON L1N 6A1
E-mail: jobs@whitbylibrary.ca
The Whitby Public Library is an equal opportunity employer. We value diversity in our workforce and are committed to attracting and retaining individuals who will work together effectively to meet the needs of the community. We are committed to providing inclusive, barrier-free recruitment selection processes and work environments.
Please advise Corporate Services of any accommodations needed to ensure your access
to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
Personal information provided is collected under the authority of The Municipal Act.