Manager, Library Services (Region of Waterloo Library) Baden , ON

Description

Job Type: Full-Time
Temp Contract Length:
Location: 2017 Nafziger Rd - Library HQ
Job Category: Administration
Number of Positions:1
Department: Public Services (Region of Waterloo Library)
Division: Planning, Development and Legislative Services
Hours of Work: 35
Union: Management/Management Support
Grade: Management/Management Support Grade 08
Salary Range: $59.12 - $73.90 per hour

The Role

Manages the planning, administration, development, and delivery of library services for the rural townships of Waterloo Region, including branch operations, programming and community outreach, marketing/communications, and technical services.

Duties/Responsibilities

• Supervises supervisors of programming, technical services, community outreach, and branch operations; a Library Administration Coordinator and indirectly supervises additional staff and volunteers.
• Manages the strategic direction and continuous improvement of the library system to ensure relevant service to the community. Provides Library Committee with information and recommendations on possible courses of actions for same. Develops and recommends operating policies and procedures, long range plans, strategic initiatives and goals, performance and quality standards, and maintenance standards.
• Manages library operations/administration at headquarters, branches, and mobile locations.
• Manages library collections (physical and electronic) to meet current and future community needs.
• Manages technical/electronic services, including interlibrary loan and reference services, cataloguing systems, website, and pubic internet access.
• Manages the development and evaluation of programming and related initiatives, ensuring services meet community need and fulfil library mandate/goals.
• Manages communications and marketing campaigns. Reviews and approves communication plans, press releases and materials (forwards to Director as needed). Responds to media requests.
• Manages initiatives to promote/support long-term viability in the community. Develops partnerships with community organizations, government agencies, schools, other library systems, and other areas of the organization (e.g., children’s services, public health, museum). Promotes the library in the community, and forms strategic connections with businesses to fundraise.
• Manages data collection, analysis, and reporting.
• Resolves escalated complaints from members of the public.
• Manages the library volunteer program.
• Manages and negotiates building maintenance contracts with facilities management. Manages technology contracts, hardware/software acquisitions, and systems issues with ITS.
• Manages the library budget (approximately $3M+). Prepares and submits budgets, prepares final reports, and monitors grant applications. Negotiates and approves technology and material acquisition contracts, and authorizes cheque and purchase requisitions for materials/resources.
• Manages security and maintenance of branch locations, including public workstations, hardware, and databases.
• Represents the Region of Waterloo Library on committees and associations.
• Backs up the Director (as part of a rotation).
• Performs related duties as required.

Knowledge, Skills, and Abilities

• Knowledge of library-related legislation, current public library services, information technology, cataloguing, adult/children’s literature, education trends, the publishing industry, collection development, automated library systems, branch operations, and community relations and needs assessment, normally acquired through a Masters Degree in Library & Information Science (or equivalent), plus progressively responsible public library management experience.
• Knowledge of and ability to comply with policies, procedures, legislation (e.g., public library act, intellectual freedom, accessibility, privacy, health and safety), and collective agreements.
• Analytical, research, planning, organizational, and continuous improvement skills to manage budgets; plan and develop operational and long term plans and goals to meet library standards and community needs; develop policies and procedures; research and recommend new approaches to library services and programs; and implement service improvements.
• Leadership, human relations, communication skills and political sensitivity to manage and support staff in achieving short and long-term objectives; organize work and its performance; instruct and train staff in work methods/procedures; communicate effectively with staff, the public, agencies, municipalities, Council, and the media; resolve public complaints/concerns; conduct presentations; develop and maintain relationships with the community and peer organizations; and participate as an effective team member.
• Ability to write policies and procedures, memos, reports, service contracts, press releases, and grant applications. Ability to read and interpret reports, data, surveys, studies, and social media.
• Computer skills with ability to use software such as Microsoft Office, library circulation software, online catalogues, databases, and electronic services. Ability to learn new technologies and keep knowledge current.
• Ability to travel to various locations within and outside Waterloo Region.
• Ability to support and demonstrate the Region’s values

Apply via the Region of Waterloo website: https://careers.regionofwaterloo.ca/RoW/job/Wilmot...

Compensation

$59.12-73.90 per hour

Closes: 17 May, 2024