Manager, Discovery and Support Services Kamloops , BC


As a leader within a system-wide team environment, the Manager of Discovery and Support Services has a significant impact throughout the Thompson-Nicola Regional Library. Your technical knowledge, project management skills, business acumen and ability to enhance discovery and access to library resources is fundamental to this position. You are innovative, diplomatic, collaborative and committed to supporting continuous improvement in an environment of inclusion, respect and accountability. You have a passion for helping others and a belief in the importance of literacy.

For more information about the Thompson-Nicola Regional Library, visit our website at

Reporting to the Chief Librarian, you will provide leadership and support by:

  • Leading our centralized support services team that includes: collections, acquisitions, processing and resource sharing
  • Overseeing our Integrated Library System (Sierra – Innovative Interface)
  • Leading the development of our E-Library and expansion of digital resources
  • Participating in facilities projects and planning
  • Ensuring seamless service delivery within a geographically diverse library system
  • Advising and working collegially with library management, librarians and branch heads on strategic initiatives
  • Contributing to planning and implementation of overall TNRL plans and initiatives (including budgeting, staffing, resource allocation, etc.,)
  • Modelling professionalism and excellent customer service, and building community connections and partnerships
  • Collaborating with IT, HR, Facilities and Finance within a shared-service environment


  • Master of Library and Information Studies degree from an ALA-accredited program
  • Minimum of 5 years of recent and relevant experience in positions of increasing complexity and supervisory responsibility, with 3 years at a supervisory level
  • Experience in administering an integrated library system would be considered an asset

Skills and Abilities

  • Thorough knowledge of technology used in public libraries
  • Service development and project management experience
  • Superior time management and organizational skills -- effectively managing projects and multiple priorities
  • Proven ability to lead and motivate staff, assess training and development needs and evaluate performance
  • Self-motivated and evolving learner
  • Effective analytical, change management and problem solving abilities
  • Exceptional communication abilities including written, verbal and presentation skills
  • Working knowledge of trends in library service delivery and related technologies

Other Requirements

  • Must have a Valid Driver’s License
  • Ability to travel in all weather conditions

This is a non-union position, with a competitive compensation package being offered.

Please visit: Jobs - Thompson-Nicola Regional Library ( to submit a cover letter and resume outlining your qualifications and experience by May 17, 2021 at 4:00 pm outlining your qualifications and experience.

Closes: 17 May, 2021

Thompson Nicola Regional District
Kamloops , BC