Job Summary
Title: Library Systems Analyst
Company: Insignia Software
Positions: 2
Job type: In office, 8-5pm, M-F
Location: Edmonton, Alberta
Compensation: $80,000-$100,000
About the position: This is a full-time, permanent, in-office position and will start as soon a suitable candidate is found. Our office is at 1074, 103A Street SW Edmonton.
Description: Insignia Software is seeking a meticulous, communicative, out-of-the-box thinker to lead enhancement of Insignia Library System. Insignia’s customers include K-12, Public, Academic and Special libraries who use our Integrated Library System to manage their library collections and more. As a Library Systems Analyst you will identify improvements needed in Insignia’s suite of products, design and implement those improvements, and train and motivate others to use the products. This opportunity requires a highly self-motivated individual with excellent writing and speaking skills. The successful candidate will develop in-depth knowledge of Insignia Library System, work closely with the Insignia Team, and liaise with libraries all over Canada and the United States.
Responsibilities:
- Write product enhancements and recommendations to improve functionality and usability, and create corresponding mock-ups
- Work with library staff, administrators, IT departments, and the Insignia Team to understand customer workflows ensuring the product is meeting customer needs, and review and evaluate customer suggestions for enhancements to the product
- Communicate enhancements or changes in system functionality to Insignia staff and customers, and update user manual, ShowMe videos
- Liaise with new customers: onboarding, training, and acting as a point person for implementation
- Respond to RFPs
- Document integration with third party vendors
- Document compliance with industry trends
- Perform competitor analysis
- Occasional travel for new customer training
Qualifications:
- ALA-accredited MLIS or equivalent
- Bachelor’s or master’s degree in computer science is an asset
- 5+ years’ experience providing support/experience for libraries or library systems; candidates with less experience but high academic standing will be considered
- Experience with one or more high-end library automation systems is a must
- Knowledge of library-related information technologies, protocols, standards, and workflows such as circulation, cataloging, acquisitions, and interlibrary loan, MARC, BIBFRAME, Authority records, etc.
- Demonstrated experience in building relationships across departments and diverse stakeholder groups
- A high comfort level with innovation and change related to technology and systems
- Leadership qualities are a must
Salary and benefits:
- Salary $80,000-$100,000/year based on qualifications and experience
- Annual performance bonus
- Benefit package after probation period