Library Support Specialist

Library Support Specialist

Library Services

Location: St. Paul Campus

Job number: 25-005

Position type: Continuous Term Full-time (Hybrid option available)

Posting date: August 15, 2025

Salary: $4,029 to $5,225 per month

Closing date: We will begin reviewing resumes on August 25, 2025

ABOUT THE POSITION

Portage College has an exciting opportunity for a detail-orientated Library Support Specialist to work with the College’s Library Service’s team. In this role, you will be the go-to person for our students, helping them navigate resources and succeed in their studies. Your responsibilities will include:

• Overseeing circulation and maintaining the St. Paul collection and interlibrary loan requests.
• Acting as a key resource for students, providing assistance with basic reference inquiries, research and citation skills, and technology troubleshooting.
• Serving as the primary system administrator and contact for troubleshooting the library's automated system.
• Updating and maintaining the library's website and other online content.
• Handling bookstore rental items for the St. Paul campus.
• Serving as a key liaison with the online library team, contributing to a unified and comprehensive support system for all library users.

QUALIFICATIONS AND EXPERIENCE

• A diploma in Library and Information Technology; Equivalencies in a relevant field of study, an undergraduate degree and/or library experience may be considered.
• A minimum of one-year public service experience in an automated library environment and/or academic institution is preferred.
• Excellent verbal and written communication skills and ability to be an effective team member.
• Strong skills in organization, customer service, data entry, chat and telephone etiquette.
• Must be self-directed and able to prioritize workload with little or no supervision.
• Demonstrated teamwork and interpersonal skills.
• Proficient with computers, especially MS Office.
• Successful applicant will be required to provide a current police information check.

 ABOUT THE COLLEGE

Portage College has been serving the region for 50 years and is a first choice post-secondary institution for learners in northeast Alberta. You will find that we are a college that combines quality with innovation. In fact, Portage College is considered a leader when it comes to providing students with a flexible first-class educational experience. We offer a wide range of programs in health and wellness, business, human services, university transfer, food sciences, trades and technology, native arts and culture, and in academics for career and education.

As an employee at the College, you will benefit from generous paid time off, participation in the College pension plan, excellent health and dental benefits, and access to a strong professional development fund that allows employees to grow and develop professionally by taking college or university courses, or attending conferences or workshops.