EPL Intern Librarian - 21st Century Library Spaces

This is a temporary position until May 2026.

The Edmonton Public Library (EPL) is looking for two highly motivated librarians to join our team as our 2025/2026 Intern Librarians. This Internship opportunity is a chance to show that you have the right stuff to contribute to a dynamic organization. We are looking for librarians who are passionate about reducing barriers to accessing library services and providing an exceptional customer experience.

Under the direction of the Executive Director, Customer Experience, the 21st Century Library Spaces Interns will conduct an in-depth review of library spaces to understand and assess the role and potential roles of the "Library as Space". The internship will inform recommendations to improve the customer experience and analyze EPL's public spaces through observational studies, journey mapping, analysis of circulation data, in-house use data, comparative analysis of borrowing patterns, customer interviews, etc. The research undertaken by the 21st Century Library Spaces Interns will inform future direction for EPL's branch refresh and space planning initiatives such as the impacts of current technologies, signage and wayfinding, animation, as well as shelving & display.

Working closely with the Executive Director, Customer Experience you will:

• Work collaboratively with another intern librarian to explore and analyze how customers use and behave in our library spaces using ethnographic research methods;
• Review and analyze previous research conducted by EPL related to library spaces to inform project direction and goals;
• Explore research, trends and forecasts in customer use and behaviors in library spaces and facilities;
• Identify customer needs for library spaces, working within the framework of the EPL community led service model;
• Access the impact of new technologies on library space design;
• Develop recommendations and implementation strategies for service improvements and layout adjustments;
• Engage EPL staff in collaborative dialogue regarding new spaces possibilities; and
• Provide training to and build enthusiasm within frontline staff for new initiatives, models, and pilot projects.

Job Requirements:

​​​​​​You must have successfully completed a Master of Library and Information Studies (MLIS) program by May 1, 2025 and have graduated within the last two years. Candidates with older MLIS graduation dates will not be considered.

Essential skills needed for this position include:

• Experience in research methods and design of research projects;
• High level of initiative and independence;
• Ability to define and manage a multi-faceted complex project while meeting timelines and quality standards;
• Demonstrated passion for and experience in service to library customers is preferred;
• Excellent interpersonal and communication skills;
• Strong customer service orientation;
• Superb organizational and time management skills;
• Strong skills and demonstrated aptitude in desktop computing, use of web tools, and library technologies;
• Ability to collaborate effectively and to contribute as a member of the Library Services Team;
• Imagination, creativity, and risk taking are key skills;
• Professional commitment to the Canadian Federation of Library Associations position statements on Intellectual Freedom and on Diversity and Inclusion is essential.

 Note: You must have the ability to travel within the City of Edmonton.

 Pay Band: $41.02 - $52.36 per hour*
*Approximately $74,954 to $95,661 per annum based on a 35 hour work week.
Shift differential may apply in accordance with the terms and conditions of the CSU 52 Collective Agreement.