Digital Experience Specialist

About East Gwillimbury Public Library
East Gwillimbury Public Library (www.egpl.ca) serves a growing community in the northern part of York Region, made up of a mix of urban areas and villages. We value creativity and pride ourselves on providing excellent customer and employee experiences with a mission to ignite our community through literacy, discovery, and connection. Branches are in the communities of Holland Landing and Mount Albert, with a third location opening in 2025.

Position Summary
East Gwillimbury Public Library is seeking an enthusiastic, curious, and creative individual for the position of Digital Experience Specialist to support the Library’s mission to ignite our community through literacy, discovery, and connection.

The Digital Experience Specialist will have a direct role in supporting the Library’s Digital Branch through creating updates and improvements to its social media, website, and online catalogue. They will further the Library’s commitment to developing literacy by creating and delivering digital literacy initiatives and technology-based programming while also providing back-end technical support to a growing and flexible library system. This role supports the Manager, IT & Digital Experience, in providing staff training on new initiatives and technologies.

Join our library if you want to take on new challenges every day, flex your creative muscle, and expand our community’s knowledge of makerspace technology as we open our first dedicated Makerspace in our new Queensville Branch.

Qualifications
• Library Techniques Diploma, with relevant experience in digital media production, or equivalent experience.
• Minimum 1-year public service experience.
• Experience in developing web-based content and website maintenance.
• Knowledge of emerging digital library environment, including the web, digital collections, online databases, integrated library systems, and software applications.
• Experience troubleshooting technology in a Library environment.
• Experience working with diverse audiences, including children, preferred.
• Comfort in leading branch staff and operations in the absence of a manager.
• Strong problem-solving skills, interpersonal skills and mature judgment.
• Demonstrated experience in developing and delivering technology-based programming.
• Excellent organizational and time management skills. Able to function well in a busy environment and work with minimal supervision.
• Ability to provide in-depth reference, reader’s advisory, and circulation services.
• Good written and oral communication skills. Fluency in English (verbal, writing, and reading). Second language spoken is an asset.
• Experience with SirsiDynix Symphony integrated library system an asset.
• Successful candidate will be required to produce a vulnerable sector check dated within 6 months.

Compensation
$59,532 - $70,029 annually; benefits package.
Schedule: Average of 35 hours weekly, including evenings and weekends.