Associate Director, Library Services

Hiring Range: $106,420.00 to $141,892.00

Centennial College recognizes and affirms Diversity, Equity and Inclusion and Indigenous ways of knowing as central to the vibrancy and uniqueness of its learning and working academic mission. We strongly encourage applications from members of Indigenous communities and all equity-deserving groups including Women, Racialized, Persons with Disabilities, and LGBTQ+ communities.

We also recognize that Centennial is situated on the Treaty Lands of the Mississaugas of the Credit First Nation and pay tribute to their legacy as well as that of all First Peoples that have been and remain present here in Toronto. We recognize that First Peoples come from sovereign Nations and that part of understanding our responsibilities of residing on this territory are understanding the true history, circumstances and legacy of the Treaties signed here (such as the Toronto Purchase, Robinson-Huron Treaty and Williams Treaties) and including pre-contact Treaties and Agreements between sovereign Nations and that all peoples in this area are therefore Treaty people with obligations and responsibilities to all our relations.

Position Summary

Centennial College is looking for a strategic and collaborative Associate Director to help guide Library Services. Reporting to the Director, Libraries and Learning Centres, the Associate Director will oversee the operational planning, delivery, and evaluation of library services across all campuses, learning sites and online environments. This includes user services, collections and resource development, library systems, technical services, and emerging technologies that support teaching, learning, research and academic success.

As part of the leadership team, the Associate Director will contribute to advancing shared priorities and ensuring service excellence across Library Services.

The incumbent will also build and maintain partnerships within the College and across the sector, including participation in consortia and collaborative initiatives that support resource sharing, system-wide efficiencies, and innovation in library services.

Responsibilities

• Provides leadership for a high performing, collaborative, and engaged Library Services team across all campuses, learning sites, and online environments, fostering a positive workplace culture grounded in communication, inclusion, innovation, and continuous learning
• Recruits, hires, supervises, coaches, and supports librarians, library technicians, and student staff within a unionized environment
• Leads the planning, delivery, and continuous improvement of library services across all campuses and online environments
• Oversees user services including information literacy, digital literacy, reference, research support, outreach, and academic integrity initiatives
• Creates opportunities for staff engagement, shared leadership, professional growth, and cross-campus collaboration, encouraging a culture where employees are empowered to contribute ideas and help shape the future of library services
• Leads collection development and resource strategies across digital, print, and media formats
• Oversees library systems, technical services, and emerging technologies including library services platforms, discovery systems, and digital tools
• Ensures library services are accessible, equitable, inclusive, and aligned with College priorities and AODA requirements
• Develops and implements service plans, standards, performance metrics, and continuous improvement initiatives
• Manages the Library Services operating and capital budgets and supports strategic resource allocation across campuses and services
• Leads service evaluation and uses data, assessment, and user feedback to inform decision making and service improvements
• Builds and maintains collaborative relationships with academic schools, College departments, Ontario Colleges Library Service (OCLS), consortia partners, vendors, and external organizations
• Participates in College committees, sector initiatives, and professional activities that support innovation, collaboration, and system-wide effectiveness
• Provides coverage for the Director, Libraries and Learning Centres, as required
• Flexible to travel across all campus locations

Qualifications/Experience

• Master’s degree in Library and Information Science (MLS, MLIS, MI, MISt) from an American Library Association (ALA) accredited institution
• Minimum 7 years of experience as a professional librarian in a complex academic environment with progressive leadership and management responsibilities
• Demonstrated leadership in academic library services including collections, user services, information and digital literacies, and library systems
• Proven experience building inclusive, collaborative, and high trust teams within a unionized environment, with strengths in staff engagement, coaching, communication, and change leadership
• Strong experience managing change and leading service or organizational initiatives
• Demonstrated experience with budget planning, financial management, and resource allocation
• Strong analytical and problem-solving skills with experience using data to support planning and decision making
• Demonstrated experience integrating and evaluating emerging technologies in library services
• Excellent relationship building, communication, and presentation skills
• Strong understanding of academic library operations, accessibility, and evolving trends in post-secondary education
• Demonstrated commitment to accessible, inclusive, and student-focused services