Director, Business Operations

The Ontario Library Association is seeking a Director of Business Operations to join its leadership team to ensure the smooth execution of operations and oversee the day-to-day activities of the association.  

Reporting to the Executive Director, you will lead the operational processes in financial management, including planning, directing, and controlling the financial activities, providing expertise and leadership across the organization in the development and implementation of administrative strategies, all policies, and solutions in alignment with, and in support of the organization’s strategic direction. You will be responsible for leading and directing risk management to protect the Association’s assets, property, data, finances, human resources, and management of the Association’s information systems. 

As a member of the senior management team, you will demonstrate leadership by ensuring the staff is positively supported and has the resources to succeed, deploying its many projects and initiatives, and lead from a service mindset that identifies risks and mitigation strategies. The Director, Business Operations has three (3) direct reports. 

This role is essential to the association's success, and in this capacity, you will oversee a wide range of confidential information and under the operational lens, manage the finances of the organization, and control and report on the financial health using generally accepted accounting principles. This includes being comfortable with preparing, analyzing, and providing reports and presenting to stakeholders, including the Board of Directors.  

QUALIFICATIONS 

• Exceptional interpersonal, team building, and leadership skills. Able to engage staff and volunteers professionally and collaboratively and to achieve organizational goals.  

• Strong financial planning, analysis, and budgeting expertise with demonstrated ability to oversee complex financial operations in a non-profit environment, ensure fiscal accountability, and align budgets with strategic priorities.  

• Excellent business acumen in accounting, financial management, and human resources oversight, with a proven track record of maintaining organizational sustainability.  

• Proven ability to drive and develop successful strategies, policies, and business plans for an organization, with a particular focus on financial health and operational efficiency.  

• Well-developed oral and written communication skills to ensure effective communication with staff and stakeholders, including clear and plain-language presentations of financial data and plans.  

• Excellent information technology skills and demonstrated knowledge of information systems in cloud-based environments.  

• Experience with Sage, Salesforce, SharePoint/OneDrive, and knowledge of Small Improvements, and Bamboo (Human Resource Information System), an asset. 

• A post-secondary degree, a post-graduate diploma, and/or professional designation(s).  

• Degree(s), designations or working experience in the areas of finance, accounting, business management, human resources (CHRP) or association leadership are considered assets. 

ABOUT OLA

Ontario Library Association provides a supportive work environment where we value a strong work-life balance with flexible remote work options, summer hours, work-from-home stipends, great perks and benefits, RRSP matching programs, and more. 

The employees of OLA work full-time remotely but are required to attend annual in-person events and quarterly in-person staff days at our Toronto office.  Applicants must live within the province of Ontario. 

OLA is committed to creating an inclusive and equitable hiring process that reflects the diversity of the communities we serve. We strive to reduce bias at every stage of the recruitment process and welcome applications from individuals of all backgrounds, experiences, and abilities. 

If you require accommodations to participate in this process, please let us know, and we will work with you to meet your needs. We encourage applications from Indigenous peoples, Black and racialized individuals, people with disabilities, members of the LGBTQ2S+ community, and those with diverse life experiences. 

Our hiring practices are designed to assess each candidate based on skills, experience, and potential, ensuring a fair and unbiased evaluation. If you have any questions about our process or would like more information, please don't hesitate to reach out to Michelle Arbuckle, OLA Executive Director at marbuckle@accessola.com