Librarian: Systems and Technical Services

Position Purpose and Summary

The Librarian: Systems and Technical Services is responsible for management and administration of all library systems that support the Library's delivery of services and resources to its users. In addition to the core integrated library system (SirsiDynix Symphony), other key systems include RelaislLL and OCLC Worldshare, (interlibrary loans), EBSCO's EDS, (discovery search), SirsiDynix's ERM (electronic management resource software) as well as a variety of related software, hardware and platforms that support the library's operations. Additional responsibilities include budget input, overseeing acquisitions and inter-library loan, and supervising library technicians.

Key Areas of Accountability

Systems

• Technical administration of all library systems, including, but not limited to:
  • The integrated library system (SirsiDynix Symphony)
  • Discovery layer (EBSCO Discovery Service)
  • Interlibrary loan systems (RelaisILL and OCLC Worldshare)
  • Acquisitions systems (EBSCO GOBI and Ingram)
  • Electronic Resource Management software (SirsiDynix ERM)
  • Libguides (Springshare)
  • Arca (Islandora) and Borealis (Dataverse)
• Basic troubleshooting of all library hardware and software (scanners, printers, workstations, etc.). Coordinate with I.T. to solve more complex issues.
• Production of annual collection statistics and other systems related reports.
• Recommend new or upgraded software, hardware and other systems; manage installation and rollout of new or upgraded software, hardware, or other systems.

Technical Services

• Oversee acquisitions workflow.
• Oversee interlibrary loans workflow.
• Oversee and/or assist in bibliographic maintenance projects in collaboration with other staff.

Other

• Supervise assigned staff (library technicians, student assistants, practicum students) including performance evaluations.
• Serve on library / university committees as directed by the University Librarian.
• Pursue professional development opportunities.

The Person

Skills and Abilities

• Must demonstrate both aptitude and interest in systems, technology and technical services related work.
• Strong analytical and problem-resolution skills.
• Thorough understanding of library services, collections, technologies and resources
• Solid knowledge of current integrated library systems and bibliographic discovery layers, software and platforms (ILS, discovery tools, link resolvers, collection management software etc.).
• Solid knowledge of core library functions and the interrelated workflows between departments, especially in Technical Services.
• Experience administering an integrated library system (Symphony preferred).
• Manage acquisition of new resources & related budget functions, records management reports and discipline allocations.
• Ability to synthesize information and analyze requirements to document business specifications and determine solutions.
• Knowledge of relevant electronic databases and online resources
• Competence with computer applications generally used in a business environment
• Excellent oral and written communication skills, including technical writing for requirements specifications.
• Competence with computer applications generally used in a business environment, such as MS Office.
• Strong leadership and time management skills.
• Excellent oral and written communication skills and interpersonal skills.
• Evening and weekend work may be necessary.

Personal

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community.

Warm-hearted, dedicated, committed and mature evangelical Christian with a keen desire to serve in family, church, work and community. A firm commitment to TWU’s mission, values, Statement of Faith and Community Covenant. Strength of character and reputation, a pleasant personality with a positive and friendly attitude in the midst of a very busy and challenging atmosphere.

Servant-Leader Way of Life: Act in a manner that exemplifies Jesus Christ in all on and off campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

Key Internal Interactions

Reports: Assigned Library Technicians and student employees

Reports to: University Librarian

Standards & Requirements

Education: ALA-accredited Master’s Degree in Library and Information Science (or equivalent). Bachelor’s degree in a related discipline an asset (e.g. Computer Science) or an equivalent combination of education, training and experience.

Experience:  Three to five years relevant experience in a library environment, including at least two years in a systems environment and/or Technical Services, or an equivalent combination of training and experience. Supervisory experience preferred.

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

Benefits Of Working at TWU:

• A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
• Annual statutory holidays (14) with generous vacation accruement.
• Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency.
• Torch tuition scholarship for dependents of eligible employees attending TWU.
• Free access to TWU’s fitness/gym facilities and the Norma Marion Alloway Library.
• Subsidized meals at the main cafeteria.
• Discounts and perks for the on-site Trinity Western Outfitters Campus Store and coffee shops, as well as shops and restaurants in Fort Langley.
• Wellness benefits (i.e., counselling, sick days, personal days, and health/wellness spending account).
• Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.).
• Free employee parking on campus.
• Special community events throughout the year.
• Employee and Family Assistance Plan (EFAP).
• A positive Christian fellowship environment.

Trinity Western University encourages applications from all eligible candidates who are able to commit to the University’s mission, values, and Christian identity as articulated in its Statement of Faith and Community Covenant. We are committed to an ethic of inclusion and to the equal treatment of all persons without discrimination in accordance with human rights law.  

We particularly invite applications from indigenous people, women, persons with disabilities, and visible minorities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.  Persons with disabilities who anticipate needing accommodations during the application process should contact People & Culture. 

Trinity Western University is located on the traditional ancestral territory of the Sto:lo people.