Manager - Info-Action Vancouver , BC


Job Title:

Requisition ID: 6424


The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 22 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

Job Summary: Vancouver Public Library is seeking an entrepreneurial minded individual to manage, plan and promote a for-profit, fee-based research service. Reporting to the Manager, Information Services, the successful incumbent will manage all aspects of the business, including:

  • overseeing InfoAction’s operating budget;
  • monitoring revenues and expenditures to ensure profitability;
  • developing revenue and expenditures projections;
  • estimating, researching and delivering projects;
  • ensuring quality control and client satisfaction;
  • promoting the service to business and other agencies;
  • overseeing a team of professional and paraprofessional staff;
  • and, administering VPL’s Citizenship and Immigration Canada contribution agreement.

Working with the Manager, Information Services, the incumbent recommends short and long-term priorities; implements and evaluates services and procedures of InfoAction; and supervises, trains, coaches, mentors, and evaluates staff. Responsible for leading and implementing the Library’s strategic goals and priorities as they pertain to InfoAction and for providing leadership to staff in contributing to the success of InfoAction and the Library as a whole. Demonstrates and sets expectations for the conduct of staff that adhere to the Library’s policies and procedures in accordance with the Library’s vision, mission and values.

Qualifications: Masters Degree in Library and Information Science from an ALA accredited library school. Completion of supervisory, project management, business, market or legal research courses. Three to five years of supervisory experience with demonstrated leadership experience as an Assistant Manager and/or Branch Head. Considerable experience in the provision of information services, project management, and working with the business community. Ability to lead, coach and develop a staff team; excellent team-building and leadership skills. Thorough knowledge of current business trends and industry best practices in areas of responsibility with a strong commitment to serving clients. Ability to actively promote InfoAction’s services to the business community and others; and work with clients to identify and meet needs and expectations. Innovative and flexible in a rapidly changing library environment with the ability to assist staff to participate in and be open to change. Excellent oral and written communication skills as well as statistical, analytical and problem solving skills.

Additional information and leadership competencies can be found in the job description.

Affiliation: CUPE 391
Employment Type: Regular Full Time
Salary: $39.69 to $46.88 per hour

Closing date: Sunday, October 22, 2017

While the Library thanks you in advance, only those candidates being considered will be contacted.

As the Vancouver Public Library is responsible for the well-being of its patrons, a Criminal Record Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act. VPL values a diverse workforce which represents the vibrant community we so proudly serve. Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Closes: 22 October, 2017

Vancouver Public Library
Vancouver , BC