Marketing and Community Engagement Coordinator Bowmanville , ON


Temporary Marketing and Community Engagement Coordinator - Non-Affiliated, Temporary Full Time (up to 6 months)

Located less than 50 kilometers east of Toronto, along 25 miles of Lake Ontario's northern shoreline, Clarington is a large community of individual centres which includes Bowmanville, Courtice, Newcastle Village and Orono, as well as more than a dozen small villages and hamlets. It is the largest municipality of the Region of Durham, covering an area of 608 sq. km. (222 sq miles). Clarington is one of the fastest growing communities in Ontario with a current population of 95,000 and growing. For more information about the Clarington Public Library, Museums & Archives visit our website at

Position Summary:

Reporting to the Deputy Director, this position is a member of the Management Team with a focus on staff supervision, customer service and community engagement through the planning, organizing, and implementation of marketing campaigns, special and signature events, community wide outreach, and partnership development. This position will build relationships with community partners and stakeholders to foster a strong relationship between the community and the Library, Museums & Archives. Evening and weekend shifts are required and may involve work at any branch of the Clarington Public Library, Museums & Archives system.

Position Responsibilities:

These responsibilities indicate the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent. The incumbent may be asked to perform other duties as required and as the nature of operations and services evolves as such flexibility to adapt to a changing work environment is a requirement of this position.

  • Supervises, trains, and develops staff including the adherence to the appropriate Health and Safety practices and the organizations policies & procedures
  • Coordinates and develops marketing campaigns, special events, and system-wide outreach initiatives
  • Researches, recommends, develops, and implements community partnerships that help the Library, Museums & Archives create community and catalyze social engagement
  • Provides general support to their supervisor such as the writing of reports, evaluation of services, general research, special projects
  • Assists in the planning and development of the library guide, the overall service area strategies and initiatives, and supervises special projects as required
  • Oversees marketing and social media campaigns, media releases, and responses
  • Works with the Library, Museums & Archives websites and social media to promote services, events and engage with the community
  • Assists library users with their borrowing and information needs, through scheduled work on service desks
  • Provides ongoing support and coaching to staff responding to difficult customer feedback and de-escalates difficult situations as needed
  • Works collaboratively with all staff members to maintain and develop a positive and inclusive team environment and responds to and monitors onsite facility maintenance issues as required
  • Complies with all procedures and requirements of the Occupational Health and Safety Act, the organizations policies & procedures and other applicable legislation or regulations


  • Completion of an accredited Library and Information Technician, Marketing or Business Administration Diploma and three (3) years experience in a library setting or customer service oriented setting, or an equivalent combination of education and relevant experience that is deemed necessary to successfully fulfill the requirements of this position to the satisfaction of the Library, Museums & Archives CEO
  • Demonstrated knowledge and experience in the supervision of staff including but not limited to coaching, developing, and training staff
  • Demonstrated working knowledge and experience of technological applications including electronic databases, Microsoft Office suite of programs, Acrobat Adobe and other social media software/tools
  • Project management experience with demonstrated ability to effectively balance multiple responsibilities and priorities in a rapidly changing work environment
  • Excellent verbal and written communication and conflict resolution skills
  • Strong interpersonal skills and customer service orientation and experience
  • Ability to multi-task, balance multiple responsibilities and priorities effectively
  • Demonstrated excellence in teamwork and collaboration within multi-faceted teams with the ability and desire to share knowledge with others and work independently to support team goals
  • Demonstrated practice of continuous learning
  • Holds a valid Class G Ontario Motor Vehicle Operator’s License and has the use of a motor vehicle
  • A satisfactory, current (within last 90 days), Criminal Records Check (CPIC) with Vulnerable Sector Screening is required prior to commencing employment
  • Experience in developing marketing and social media campaigns
  • Demonstrated enthusiasm, creativity, and innovation
Interested applicants:

Apply in writing quoting file number 2021-06NAF to:

Nancy Sandercock, Manager of Human Resources
Clarington Public Library, Museums & Archives 163 Church Street, Bowmanville, ON L1C 1T7

Telephone: 905-623-7322, Ext. 2704

Fax: 905-623-8608

At this time and in accordance with recommendations by Durham Region’s Medical Officer of Health the Clarington Public Library, Museums & Archives has implemented a Workplace COVID-19 Vaccination Policy requiring all employees to be fully vaccinated against COVID-19. Valid exemptions pursuant to the Ontario Human Rights Code will be assessed on a case-by-case basis. If offered an employment opportunity, and you require accommodation under this policy please contact for additional information

Personal information is collected under the authority of the Ontario Public Libraries Act for the purpose of job selection. We thank all applicants for their interest; however only those under consideration will be contacted.

The Clarington Public Library, Museums & Archives is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please contact

Closes: 28 October, 2021

Clarington Public Library, Museums & Archives
Bowmanville , ON