NewToBC: A Public Library InterLINK initiative
Job Posting – Library Champions Project Facilitator (contractor)
Project Description: The Library Champions Project (LCP) is a volunteer program for new immigrants and refugees. The LCP provides training and support for newcomer Library Champions who conduct outreach with other newcomers with the intent of raising awareness about public library and other settlement and integration programs and services.
Library Champions share their experiences, learn about challenges faced by other newcomers, and gain awareness of services and resources provided by libraries and community and immigrant serving agencies. Library Champions are supported to develop communication and presentation skills and to understand outreach strategies and boundaries. Library Champions utilize these skills, their networks, and their cultural understanding and linguistic abilities to reach out to individuals and to share information about programs, services, and resources provided by libraries and community and immigrant serving agencies. Outreach targets are set and monitored. Through training and outreach, Library Champions develop a deep understanding of their communities, build confidence, improve English language skills, build connections to their communities, make friends, and obtain volunteer experience and references.
Due to the ongoing COVID-19 pandemic, the LCP is currently delivered online. Since the project’s inception in 2013, over 140 cycles of the project have been delivered in communities across Metro Vancouver and the Fraser Valley. 1,750+ immigrants and refugees have been trained as Library Champions and these individuals have reached out to almost 97,000 other newcomers in their communities. Public Library InterLINK recently received additional funding from the federal government to expand the reach of the project to deliver online cycles of the LCP for newcomers in communities and regions across British Columbia.
Position Description: Public Library InterLINK is seeking a Facilitator for the Library Champions Project. The Facilitator actively promotes and recruits participants for the project; works directly with libraries and the project team to schedule and plan information, training, check-in, and wrap-up sessions; provides all of the training; supports Library Champions to achieve targets; and compiles data and information and submits reports as required by the project. The Facilitator is an independent contractor who provides their own workspace and who is required to track hours and expenses and to submit invoices and expense claims on a regular basis. In this position, all facilitation will take place online in order to engage with newcomers, libraries, and communities across British Columbia.
Collaborating with project team and library liaisons to plan, schedule, and implement cycles of the project
Facilitating all information, training, check-in, and wrap-up sessions
Working with Library Champions in groups and in one-to-one settings to provide training, tools, and capacity development opportunities that help Library Champions build their skills, networks, and confidence
Working one-to-one to support Library Champions, foster their progress, and, when required, assure and motivate them
Project promotion and recruitment
Scheduling and organizing of all information, training, check-in, and wrap-up sessions
Selecting Library Champions based on established criteria
Collection, management and data entry of Library Champion information
Tracking and monitoring to ensure all project targets and outcomes are met
Reporting on project targets and outcomes
Providing references (letters and / or by phone) as requested by Library Champions
Attending monthly project team meetings and working with the project team to ensure ongoing project success and continued improvement to project delivery.
Knowledge, Skills, Competencies, and Minimum Requirements:
Post-secondary degree required in Social Sciences, English or related degree or equivalent experience
Knowledge of newcomer settlement and integration needs and awareness of the agencies supporting immigrant settlement and integration in regions throughout British Columbia
A keen and passionate interest in libraries and the resources, services, and supports that they provide
Excellent verbal and written English language skills and communication
Five years or more of facilitation experience and experience working with newcomers and EAL speakers
Understanding of asset-based community development principles and experience using interactive facilitation techniques
Demonstrated experience delivering online workshops and training
Familiarity and demonstrated experience with a variety of online facilitation and communication platforms
Results driven with ability to work independently
Experience working in Federal and / or Provincial contracts including demonstrated ability to meet contract objectives and targets
Proven / exceptional organizational, time management, and computer skills
Supportive and empathetic with a clear understanding of personal and professional boundaries
Ability and willingness to be flexible on workdays including evenings and weekends
Must complete a Criminal Records Check
Capacity to communicate in a second language (or multiple languages) other than English an asset
Contract Period: mid-October 2021 to 31 March 2022 with an opportunity to renew the contract on an annual basis to 31 March 2025.
Compensation: Excellent rate available; dependent on experience.
To apply, please send a resume and cover letter by 5pm on 1 October 2021 to Ben Hart (NewToBC Project Coordinator) at email@example.com. Candidates selected for an interview will be contacted early in October 2021.