Library Champions Project Facilitator Burnaby , BC


NewToBC: A Public Library InterLINK initiative

Job Posting – Library Champions Project Facilitator (contractor)

Project Description: The Library Champions Project (LCP) is a volunteer program for new immigrants and refugees. The LCP provides training and support for newcomer Library Champions who conduct outreach with other newcomers with the intent of raising awareness about public library and other settlement and integration programs and services.

Library Champions share their experiences, learn about challenges faced by other newcomers, and gain awareness of services and resources provided by libraries and community and immigrant serving agencies. Library Champions are supported to develop communication and presentation skills and to understand outreach strategies and boundaries. Library Champions utilize these skills, their networks, and their cultural understanding and linguistic abilities to reach out to individuals and to share information about programs, services, and resources provided by libraries and community and immigrant serving agencies. Outreach targets are set and monitored. Through training and outreach, Library Champions develop a deep understanding of their communities, build confidence, improve English language skills, build connections to their communities, make friends, and obtain volunteer experience and references.

Due to the ongoing COVID-19 pandemic, the LCP is currently delivered online. Since the project’s inception in 2013, over 140 cycles of the project have been delivered in communities across Metro Vancouver and the Fraser Valley. 1,750+ immigrants and refugees have been trained as Library Champions and these individuals have reached out to almost 97,000 other newcomers in their communities. Public Library InterLINK recently received additional funding from the federal government to expand the reach of the project to deliver online cycles of the LCP for newcomers in communities and regions across British Columbia.

Position Description: Public Library InterLINK is seeking a Facilitator for the Library Champions Project. The Facilitator actively promotes and recruits participants for the project; works directly with libraries and the project team to schedule and plan information, training, check-in, and wrap-up sessions; provides all of the training; supports Library Champions to achieve targets; and compiles data and information and submits reports as required by the project. The Facilitator is an independent contractor who provides their own workspace and who is required to track hours and expenses and to submit invoices and expense claims on a regular basis. In this position, all facilitation will take place online in order to engage with newcomers, libraries, and communities across British Columbia.

Responsibilities include:

Collaborating with project team and library liaisons to plan, schedule, and implement cycles of the project

Facilitating all information, training, check-in, and wrap-up sessions

Working with Library Champions in groups and in one-to-one settings to provide training, tools, and capacity development opportunities that help Library Champions build their skills, networks, and confidence

Working one-to-one to support Library Champions, foster their progress, and, when required, assure and motivate them

Project promotion and recruitment

Scheduling and organizing of all information, training, check-in, and wrap-up sessions

Selecting Library Champions based on established criteria

Collection, management and data entry of Library Champion information

Tracking and monitoring to ensure all project targets and outcomes are met

Reporting on project targets and outcomes

Providing references (letters and / or by phone) as requested by Library Champions

Attending monthly project team meetings and working with the project team to ensure ongoing project success and continued improvement to project delivery.

Knowledge, Skills, Competencies, and Minimum Requirements:

Post-secondary degree required in Social Sciences, English or related degree or equivalent experience

Knowledge of newcomer settlement and integration needs and awareness of the agencies supporting immigrant settlement and integration in regions throughout British Columbia

A keen and passionate interest in libraries and the resources, services, and supports that they provide

Excellent verbal and written English language skills and communication

Five years or more of facilitation experience and experience working with newcomers and EAL speakers

Understanding of asset-based community development principles and experience using interactive facilitation techniques

Demonstrated experience delivering online workshops and training

Familiarity and demonstrated experience with a variety of online facilitation and communication platforms

Results driven with ability to work independently

Experience working in Federal and / or Provincial contracts including demonstrated ability to meet contract objectives and targets

Proven / exceptional organizational, time management, and computer skills

Supportive and empathetic with a clear understanding of personal and professional boundaries

Ability and willingness to be flexible on workdays including evenings and weekends

Must complete a Criminal Records Check

Capacity to communicate in a second language (or multiple languages) other than English an asset

Contract Period: mid-October 2021 to 31 March 2022 with an opportunity to renew the contract on an annual basis to 31 March 2025.

Compensation: Excellent rate available; dependent on experience.

To apply, please send a resume and cover letter by 5pm on 1 October 2021 to Ben Hart (NewToBC Project Coordinator) at Candidates selected for an interview will be contacted early in October 2021.

Closes: 1 October, 2021

Public Library InterLINK (NewToBC)
Burnaby , BC