Branch Service and Engagement Intern Waterloo , ON


We are searching for an individual considering a career in libraries to come alongside us for an internship that will provide a robust learning opportunity to dive into many aspects of library life in a supportive environment. Someone who is energized by working with the public and has the ability to make others feel welcomed in their presence. Someone who is highly flexible, adaptable, responsive and willing to go the extra mile to provide support to the team. This person will have the unique opportunity to engage customers with the opening of our new branch location.

Excited yet?

What you’ll do:

Welcoming customers into the space providing intentional, customized and proactive service to customers on-site.
Assist customers with digital literacy and other library technology.
Support various areas in the library including collections, circulation and programming.
Support strategic initiatives related to the opening of our new branch location.

What we’re looking for:

Education in library studies (Library Tech, MLIS) or related field.
Experience working with a variety of ages and demographics in public service.
Collaborative, team-player with excellent communication and interpersonal skills.
Excellent technology and digital literal skills.
Fluency in multiple languages is an asset.

This internship position will run from June 28 to October 15, 2021. The weekly schedule will total 35 hours and consist of shifts on alternating weekends. Schedule is subject to change.

The starting wage $26.14 per hour (level D). As part of the grant requirements the successful candidate must be between 15-30 years of age.
The ability to work at any library location is a requirement of this position.

To apply, please submit your cover letter and resume by June 23, 2021 to

The Waterloo Public Library welcomes applications from diverse backgrounds including Indigenous persons, Black persons, persons of colour, persons with disabilities, LGBTQ+ persons and others that will contribute to the broadening of our ideas and experiences. For persons with disabilities, accommodations will be available upon request for any aspect of the recruitment process.

Closes: 23 June, 2021

Waterloo Public Library
Waterloo , ON