Information and Programming Specialist Aurora , ON


POSITION SUMMARY: As a part of the Customer Opportunity team, Information and Programming Specialists provide exceptional customer service, build positive customer relationships and create excellent customer experiences. Information and Programming Specialists are responsible for information services, reference interviews, readers’ advisory, program development and facilitation as well as community outreach. They are approachable and friendly professionals adept at problem solving and providing core library services.

WORKING CONDITIONS: Works 63 hours biweekly, including evenings and weekends.


Undergraduate degree as well as a post-secondary library specific education from an accredited institution

Minimum of two years of relevant work experience

Experience in program planning and delivery

Ability to communicate with tact and to resolve conflict

Knowledgeable in all aspects of library service including reference, readers’ advisory, early literacy, program development/facilitation, technology instruction and resources

►Exceptional proactive customer service skills

►Creative and innovative approach to library services, programming and outreach

►Demonstrated ability and aptitude for incorporating new technology into programming

►Working knowledge of creative studio technologies such as Adobe Suite, 3D printing and other creative tools an asset

Starting Salary: $28.14 per hour

APPLICATION: Please email (PDF) your resume to, attention Human Resources before 12 p.m. on Friday, January 31, 2020.

The Library will require a current Vulnerable Sector Screening from the successful applicant as a condition of employment.

The Library thanks all applicants for their interest, however, only those selected for an interview will be contacted.

The Aurora Public Library is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA).If contacted regarding this competition, please advise the interview coordinator or email of accommodation measures you may require during the selection process.Information received relating to accommodation needs of applicants will be addressed confidentially.

Closes: 31 January, 2020

Aurora Public Library
Aurora , ON