Manager of Public Services

The Scugog Memorial Public Library is a single-branch system serving a community of 22,000 residents in the
north Durham Region.  Our Library is a CUPE workplace but this position is outside of the bargaining unit. Benefits include enrollment in the OMERS pension plan and Manulife health benefits.

QUALIFICATIONS:

•  MLS/MLIS from an ALA accredited university program
• Experience in planning and promotion of library services and resources
• High level of proficiency with technological applications including online resources, integrated library software, standard office, desktop publishing and graphic design software, social media sites, and web development tools
• Experience in project management
• Experience in selection, collection development and maintenance
• Experience in hiring, training, supervising and coaching staff (preferably in a union environment)
• Experience in the planning and delivery of public library programming for all ages
• Experience in the development of community partnerships

JOB DUTIES:

1. Plan and coordinate public services and programs for all ages that will garner measurable results and assist the library in achieving its mission and vision.
2. Consider budgetary requirements for programs and services and make recommendations.
3. Supervise all front-line staff and maintain excellent customer service

1. Train, evaluate and make recommendations with regard to hiring and staff performance.
2. Maintain schedules of the library’s staff resources and prepare timesheets. Monitor staffing levels to ensure adequate coverage for the provision of public service while ensuring that spending remains within the parameters of the established budget.
3. Coordinate the development of library collections in delegated collection areas, monitoring and controlling the assigned collections budget

1. Maintain awareness of current trends in library services, programming, and collection management and identify best practices.
2. Assist in the evaluation of the effectiveness of current public services and resources and recommend improvements, including related budgets.
3. Assist library users with their borrowing and information needs through scheduled work on the public service desks.
4. Responsible for the writing, design and preparation of the library’s print and online newsletters; and other external communications opportunities as assigned. This position will also be responsible for contracting the services of external vendors for printing and designing of publications when needed.
5. Develop training and information strategies for staff in appropriate areas of public services such as technology and emerging trends in library service.
6. Make recommendations and implement policies and procedures related to public services and general administration.
7. Make recommendations on facility improvements related to public services.
8. Provide support to the Chief Executive Officer in the area of reports, research, project management and other assigned areas.
9. Attend Board and Committee meetings, and other functions as required.
10. Back up for Chief Executive Officer, as required
11. Other duties as assigned

ADDITIONAL INFORMATION
For further information about this position, contact Amy Caughlin, CEO, at acaughlin@scugoglibrary.ca

ORGANIZATION HOME PAGE
www.scugoglibrary.ca

APPLICATION DEADLINE
August 14, 2025

INTERVIEW TIMELINE

We are hoping to conduct interviews in the week of September 8th to 12th. Please let us know if you will be away or unavailable for some other reason during that week.