Library Assistant, Casual, Kamloops, BC

Courthouse Libraries BC (CLBC) is seeking a casual, on-call Library Assistant in Kamloops.

CLBC is a province-wide independent not for profit society. Our vision is that everyone in BC has ready access to the legal information and resources they need.  CLBC provides the legal community and public with legal resources, librarian expertise and informed referrals, to help people research and manage their legal issues.

We are looking for a team member to provide the best client support possible in a welcoming and inclusive environment in our library. You will support the day to day functioning and maintenance of the library and be part of our province-wide Frontline Services team that serves clients throughout the province.

We offer a supportive workplace, where we value diversity and work-life balance. You will be scheduled for casual shifts as required.

What You’ll Be Doing

• Serving the legal community and general public
• Providing the best customer support possible
• Providing basic legal information and referral assistance
• Working within a collaborative team in person and virtually via Zoom, MS Teams, etc.
• Representing CLBC in a professional environment
• Contributing to the day to day operation and maintenance of the library (tidying library, cleaning print collection, sanitizing IT equipment, receiving and sending mail, etc.)
• Providing document delivery, circulation and shelving duties and processing of library materials, maintaining client accounts (depending on the location)
• Providing administrative support such as entering daily statistics
• Handling point of sale and cash transactions in the full-time locations

What You’ll Need

•  Available to take shifts during working hours (Monday to Friday, 8:30am-4:00pm)
• Completion of Grade 12
• Excellent interpersonal and customer service skills
• Previous experience serving the public
• Ability to set boundaries, use good judgment, and willingness to ask for assistance and team support
• Ability to balance differing audiences and services
• Ability to use or learn to use electronic products and tools, such as Office 365 and library databases
• Interest in providing access to justice for all members of our community and a desire to incorporate anti-racism, equity, diversity, and inclusion practices in your work

CLBC believes that a diverse team is necessary to do a good job of serving a diverse public. Lived experience as a member of an equity-seeking group is a preferred attribute.