Job Summary
About US
RRC Polytech is Manitoba’s largest institute of applied learning and research, with more than 150 full- and part-time degrees, diploma and certificate options. Through hands-on and online learning opportunities and state-of-the-art instruction, we prepare our students to become leaders in their fields – while also ensuring they can meet changing industry demands and contribute to the province’s economic growth.
RRC Polytech is Manitoba’s largest institute of applied learning and research, with more than 150 full- and part-time degrees, diploma and certificate options. Through hands-on and online learning opportunities and state-of-the-art instruction, we prepare our students to become leaders in their fields – while also ensuring they can meet changing industry demands and contribute to the province’s economic growth.
Accessibility and Accommodations
RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact peopleservices@rrc.ca.
RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact peopleservices@rrc.ca.
Library Assistant
Library and Academic Services
Library and Academic Services
POSITION TYPE: 2 Full-Time Positions Available
POSITION LOCATION: Notre Dame Campus (Winnipeg, MB)
EMPLOYEE GROUP: Union (MGEU)
For the purposes of this job posting, internal applicants and applicants from MITT will be given preference over external applicants.
At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied. Consideration will be given to applicants who self-identify within their application as one or more of the following equity-deserving group(s): Women, Indigenous Peoples, Persons with Disabilities, Racialized Persons, Persons of the 2SLGBTQlA+ Community. For more information about our hiring practices, please visit: www.rrc.ca/hr/work/hiring-process/.
Employment support is available to candidates who self-identify as Indigenous (First Nations, Métis, or Inuit) seeking employment at Red River College Polytechnic. For guidance on the application process, interview preparation, or to discuss accommodation needs, applicants are invited to contact our Indigenous Recruitment Consultant at Indigenoustalent@rrc.ca.
TALENT POOL: This competition may be used to establish a 12-month talent pool of qualified candidates for future vacancies. Even if you do not meet all of the listed qualifications, we encourage you to apply.
ABOUT THE TEAM
Library and Academic Services (LAS) is a collaborative, student-centered team dedicated to creating an inclusive and welcoming environment where learners can thrive. We support student success by connecting students, faculty, and staff with the information, resources, and technology they need, while fostering information literacy, independent research skills, and confidence in navigating academic resources.
Library and Academic Services (LAS) is a collaborative, student-centered team dedicated to creating an inclusive and welcoming environment where learners can thrive. We support student success by connecting students, faculty, and staff with the information, resources, and technology they need, while fostering information literacy, independent research skills, and confidence in navigating academic resources.
As part of LAS, you will join a supportive team committed to exceptional service, continuous improvement, and innovation. Together, we deliver accessible support across multiple service channels, enhance the user experience through resource development and service improvements, and collaborate on initiatives that strengthen learning and engagement across the College community.
WHAT YOU WILL DO
Provide friendly, responsive, and helpful service at library service points, assisting students, staff, and faculty with accessing and using library resources, services, and technology. Support users with borrowing and returning materials, equipment loans, technology support, wayfinding, and navigating library systems and services. Deliver reference and information services in person and through a variety of service channels, helping users locate, evaluate, and use information resources. Provide guidance at the service desk on the use of library discovery tools, databases, online resources, and other library systems, and support information discovery.
Provide friendly, responsive, and helpful service at library service points, assisting students, staff, and faculty with accessing and using library resources, services, and technology. Support users with borrowing and returning materials, equipment loans, technology support, wayfinding, and navigating library systems and services. Deliver reference and information services in person and through a variety of service channels, helping users locate, evaluate, and use information resources. Provide guidance at the service desk on the use of library discovery tools, databases, online resources, and other library systems, and support information discovery.
Support library operations by assisting users with printing, scanning, and troubleshooting library equipment and technology. Maintain daily service desk operations by completing opening and closing tasks, monitoring and tidying library spaces, and ensuring library facilities are welcoming and functional. Perform circulation activities including maintaining patron records and supporting equipment loans, as well as collection maintenance activities such as shelving and shelf reading. Assist with maintaining library guides and other user-facing resources, contribute to a respectful and inclusive environment for all users, and assist with projects and initiatives as assigned.
WHAT YOU WILL BRING
- Diploma in Library and Information Technology, or an equivalent combination of education and experience in library and information services
- Experience providing customer service in a front-line, high-volume environment
- Experience using library discovery tools, databases, catalogues, and other information resources to support users in locating and accessing information
- Experience providing reference and information assistance to a diverse range of users
- Strong interpersonal and communication skills, with the ability to provide friendly, responsive, and helpful service to a diverse range of users
- Proficiency with common computer applications and the ability to learn and use new systems and technologies
- Experience troubleshooting technology and assisting users with computers, printing, scanning, or other technology-related services
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
- Demonstrated ability to work independently and collaboratively as part of a team
- Experience building a respectful workplace culture that promotes diversity, learning and continuous improvement
NICE TO HAVE
- Familiarity with AI tools and willingness to adopt new technologies
- Awareness of the ethical, societal, and policy considerations related to AI
- Experience working in a post-secondary library or academic environment
- Experience updating online guides, web content, or other user-facing resources
WHY WORK WITH US
At RRC Polytech, we believe our people are our greatest assets. We offer supportive, inclusive workplace where you can grow, contribute and thrive.
At RRC Polytech, we believe our people are our greatest assets. We offer supportive, inclusive workplace where you can grow, contribute and thrive.
- Salary Range for this position: $45,052 - $63,505 per annum
- Generous Paid Vacation: full-time employees accumulate a minimum of 15-days vacation per year, increasing to 30 days with service, while full-time Instructors accumulate 44 days per year. Information on casual and part-time vacation accrual is outlined in the Collective Agreement or the Terms and Conditions for Excluded Employees as applicable
- December Break: employees receive time off with pay during the period between Boxing Day and New Year's Day
- Defined Benefits Pension Plan: Employer and Employee contributions to future retirement benefits
- Comprehensive Benefits: Including Health and Group Life insurance, Long Term Disability, employee & family assistance program, mental health support up to $1,000, and a robust Health Care Spending Account
- Inclusive Leave Programs: Wellness, maternity, adoptive, and parental leave, as well as ceremonial, cultural, religious and spiritual leave
- Growth and Recognition: Professional development, professional licensing and fees coverage, and severance pay on retirement
- Union Representation: For complete details on benefits and employment terms, see the MGEU collective agreement
CONDITIONS OF EMPLOYMENT
- Applicants must be legally entitled to work in Canada
- This position may be required to work evenings and/or weekends
Please note that applicants internal to Red River College Polytechnic must apply through My Portal on HRIS Unlimited.
LAND ACKNOWLEDGEMENTS
RRC Polytech campuses are located on the lands of the Anishinaabeg, Ininiwak, Anishininwak, Dakota Oyate, and Denésuline, and the National Homeland of the Red River Métis.
We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.
Compensation
Salary Range for this position: $45,052 - $63,505 per annum