Circulation Supervisor

At Vancouver Island Regional Library, we believe libraries are more than buildings — they are welcoming community spaces that connect people to information, ideas, culture, technology, and one another. Guided by our values of accessibility, inclusivity, intellectual freedom, equity, collaboration, and community connection, VIRL serves communities across Vancouver Island, Haida Gwaii, and the Central Coast.

We are currently seeking a Circulation Supervisor for our Masset branch.

The Circulation Supervisor is responsible for the day to day clerical work of the branch to ensure customers are provided with access to good library service. These responsibilities are carried out under the supervision of the Library Manager and within the regional library’s policies, procedures, standards and resources.

Under the direction of the Library Manager your representative duties will include the following areas of responsibility:

• Participates in the recruitment of branch clerical staff. Recruits Pages.
• Supervises and prepares schedules for clerical staff and pages.
• Prepares performance appraisals for approval of Library Manager.
• Carries out and assigns clerical duties related to circulation, information service, computer support, collection maintenance, routine facility maintenance and appearance, equipment maintenance, fundraising, financial routines, promotional and programming activities.
• Deals with customer complaints and refers serious complaints to Library Manager.

Required Education and Experience:

• Grade 12 Graduation (Dogwood Diploma or equivalent).
• Prefer completion of two specified PLSB Community Library Training Program courses.
• 2 FTE years of relevant experience.

Knowledge, Skills and Abilities:

• Working knowledge of books and print and online informational material.
• Working knowledge of information services technology including the ability to use the Internet and standard electronic reference resources.
• Working knowledge of computer hardware, operating systems, applications software and interfaces.
• Good oral and written communication skills.

You are required to satisfactorily complete a Criminal Record Check (Working with Children & Vulnerable Adults.)

This is a permanent full-time opportunity providing 35 hours a week which may include days, evenings and weekends.

Schedules are subject to change to accommodate the changing needs and demands of the business.

Tuesday: 9:45am-5:45pm
Wednesday: 11:15am-7:15pm
Thursday: 11:15am-7:15pm
Friday: 9:45am-5:45pm
Saturday: 9:45am-5:45pm